"I would like to take this time to compliment you and your excellent staff. I would imagine it is
very difficult to find someone who would say that going to the dentist is enjoyable, but your
office makes what is evil, in my opinion, actually enjoyable!
People naturally come to your office apprehensive and yet your staff greets them warmly. I have come to your
office many times and everyone is always upbeat, genuinely warm and funny -- even the music is that way.
Your gentle respectful treatment and professionalism was greatly appreciated as well. Going through gum
surgery and the removal of a tooth could have been a nightmare experience but it was not because
you took the time and have the skill to make it almost pleasurable.
This is the first time that I have ever written to a dentist to say thank you. I want to let others know that
you and your staff are truly exceptional people in a very difficult profession and a credit to it."
Very truly yours,
Patricia (Newburyport, MA)